AWS Connect will give you the skills and knowledge you need to become a Cloud Engineer in eight short weeks. Sign up today if you are ready for this exciting opportunity, and join an upcoming AWS Connect training program.
Apply NowAfter completing GenSpark’s AWS Connect program, most people become AWS Cloud Engineers. AWS Cloud Engineers are responsible for all technological duties associated with cloud computing. Those duties include design, planning, management, and support. The U.S. Bureau of Labor Statistics forecasts application cloud computing roles to grow 11.5% from 2019 to 2029. With AWS and data in your skillset, many organizations will have roles for you.
WEEK 1
WEEK 3
Contact center basics and key components, contact center costs, customer and business requirements, agent requirements, configuring inbound and outbound calls and numbers.
WEEK 4
WEEK 6
Creating queues, routing profiles, building a contact flow, adding a Lex bot, adding and using agent states, leveraging chat functionality in Amazon Connect.
WEEK 7
WEEK 8
Amazon Connect primer, holiday routing with dynamic messaging, troubleshooting with CloudWatch.
WEEKLY LESSONS AND TRAININGS
This is training that GenSpark employees receive on a weekly basis. We believe in not only preparing you with technical knowledge, but also in the soft skills that will help you land a job.
What makes GenSpark unique is that we take on the work of getting your technology career started. Before you even start with GenSpark, we have already started working with great organizations to understand their needs and the skills they want in employees, and we tailor our training programs specifically to fit those needs. That is why you can be confident in your new role once you complete your training. Throughout your training, we are preparing you for real work, not just theoretical training.
Job searching can be stressful, but GenSpark makes the process easy for you. You will not be navigating it alone. Here are some ways we support your new career:
We work closely with our clients to understand their specific needs, and that helps us specify the training you receive so that you can succeed. You can be confident that, when you start on day one, you will be ready.
We connect you with experts who can help you craft your resume so that you know exactly what to submit for the job interview. We also provide interview preparation and tips to help you succeed.
We have built relationships for three decades with some of the largest Fortune 500 companies. We leverage those relationships to give you the best possibility of success so that you can land your dream job in technology.
The first step in the process is to submit an application. There is no commitment at this point. Our recruiters will use your answers to determine the best program for you. Please include your questions and your course of interest in the additional information section.
If we have a suitable training program for you, you will receive an email or text from a recruiter to conduct a brief screening. The recruiter will ask you some questions, explain the GenSpark program, and understand which of our upcoming training programs would be the best fit for you. Be sure to check your emails and phone calls for our response.
Before you join, you will have a technical interview to ensure your ability to succeed at GenSpark. The technical interview is virtual and approximately 45 minutes long and is administered online.
As the final stage in the recruiting process, you may get an online, computer-based technical assessment if the training program you were selected for requires it. The assessment will be of your current knowledge, so you are not required to learn new material, but it would help to study up on what you already know. Your recruiter will share more information on the assessment during the interview process.
At this stage in the process, you will get an offer to join GenSpark. Upon receiving an offer to join GenSpark’s training program, you will be asked to sign a training agreement, complete onboarding paperwork, and successfully complete a background check. Once complete, you will be ready to join GenSpark and learn from our top-notch instructors.
Once all your paperwork is completed, you will begin your training! You will be introduced to your program peers, your instructors, and all support staff that are invested in your success. Training length depends on your program and takes place from 9:00 A.M. to 5:00 P.M. Eastern Time (ET).
AWS Connect will give you the skills and knowledge you need to become a Cloud Engineer in eight short weeks. Sign up today and join an upcoming Amazon Connect cohort.
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